Refund policy

Return & Refund Policy

Last Updated: July 11, 2026

Thank you for shopping with [PAK TREND HUB]. We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our Return & Refund Policy below.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as received.

  • The item must be in its original packaging with all tags and accessories included.

  • Proof of purchase or your order number is required.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned unless they are defective or damaged upon arrival:

  • Gift cards

  • Digital products or downloadable items

  • Personalized or custom-made products

  • Clearance or final sale items

  • Perishable goods 

  • Personal care products that have been opened or used

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue. We will review your request and arrange a replacement or refund where appropriate.

Return Process

To initiate a return:

  1. Contact our customer support at ahsanhaas9090@gmail.com.

  2. Include your order number and the reason for your return.

  3. If your return is approved, we will provide return instructions.

  4. Securely package the item and send it to the return address provided.

Please do not return items without first contacting us.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong product.

  • Original shipping charges are non-refundable unless the return is due to our error.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method.

  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Exchanges

We only replace items if they are defective, damaged, or the wrong item was shipped. If you need an exchange, please contact us with your order details.

Order Cancellations

Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow the standard return process.

Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again.

  • Contact your credit card company or payment provider, as processing times may vary.

  • Contact your bank.

If you have completed these steps and still have not received your refund, please contact us.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

Email: ahsanhaas9090@gmail.com
Business Name: PAK TREND HUB
Business Address:Â